Question 1

WHAT IF I NEED TO CHANGE OR CANCEL MY ORDER?

Accepted Answer

We’re sorry you didn’t love your order! Please reach out to us with your order number and request and we’ll handle the rest. You can reach us at 07814 405053 during business hours (Monday-Friday 8:30 am-5:00 pm GMT), and at support@whytt.co.uk after hours.

Depending on when the order was made, it may be too late to be stopped, but please contact us regardless and our team will see what we can do.

Question 2

WHAT’S THE STATUS OF MY ORDER?

Accepted Answer

Please email your order number to support@whytt.co.uk and we will check the status for you.

Question 3

WHAT FORMS OF PAYMENT DO YOU ACCEPT?

Accepted Answer

We accept all major international credit cards. We also accept PayPal. Your address must be verified.

Question 4

HOW CAN I EDIT MY SHIPPING ADDRESS?

Accepted Answer

If the order has been placed but not shipped, please call customer service at 07814 405053 during business hours, Monday-Friday 8:30 am-5:00 pm GMT. If the order has been shipped out, the address cannot be edited.

Question 5

WHAT IF AN ITEM IS OUT OF STOCK?

Accepted Answer

Please check back every 2-3 weeks for the availability of the item.

Question 6

CAN I USE MULTIPLE PROMO CODES AT CHECKOUT?

Accepted Answer

No, the system will not allow more than one promo code or discount to be applied at the same time.

Question 7

HOW FAST IS YOUR SHIPPING?

Accepted Answer

You can typically expect your shipment to arrive in 1-3 business days. We also offer overnight shipping. Select the option at checkout.

Question 8

HOW MUCH DOES SHIPPING COST?

Accepted Answer

When your order total is more than £25, we will gladly ship your order with free shipping. If your order is less than £25 we will show your shipping total at checkout.

FAQs

International Orders

DO YOU SHIP TO COUNTRIES OUTSIDE OF THE UNITED KINGDOM?

Orders

HOW CAN I FIND OUT MORE INFO ON A PRODUCT?

ARE YOUR PRODUCTS HALAL?

DOES WHYTT TEST ON ANIMALS?

WHAT SKIN TYPES ARE WHYTT STORE PRODUCTS SUITABLE FOR?

ARE YOUR PRODUCTS RECYCLABLE?

WHAT ARE WHYTT PRODUCTS FORMULATED WITHOUT?

How long does it take for black cumin capsules to start working?

Is it better to use black seed powder or oil?

Is there anyone that shouldn’t take black cumin capsules?

Can taking black seed affect your hormones?

Orders

WHAT IF I NEED TO CHANGE OR CANCEL MY ORDER?

WHAT’S THE STATUS OF MY ORDER?

WHAT FORMS OF PAYMENT DO YOU ACCEPT?

HOW CAN I EDIT MY SHIPPING ADDRESS?

WHAT IF AN ITEM IS OUT OF STOCK?

CAN I USE MULTIPLE PROMO CODES AT CHECKOUT?

Shipping

WHAT IF I NEED TO CHANGE OR CANCEL MY ORDER?

WHAT’S THE STATUS OF MY ORDER?

WHAT FORMS OF PAYMENT DO YOU ACCEPT?

HOW CAN I EDIT MY SHIPPING ADDRESS?

WHAT IF AN ITEM IS OUT OF STOCK?

CAN I USE MULTIPLE PROMO CODES AT CHECKOUT?

HOW FAST IS YOUR SHIPPING?

HOW MUCH DOES SHIPPING COST?

Returns

WHAT IF I NEED TO CHANGE OR CANCEL MY ORDER?

WHAT’S THE STATUS OF MY ORDER?

WHAT FORMS OF PAYMENT DO YOU ACCEPT?

HOW CAN I EDIT MY SHIPPING ADDRESS?

WHAT IF AN ITEM IS OUT OF STOCK?

CAN I USE MULTIPLE PROMO CODES AT CHECKOUT?

WHAT IS YOUR ONLINE RETURN POLICY?

WHEN CAN I GET A REFUND?

WHAT ADDRESS SHOULD I SEND MY RETURN TO?

IF I NEED TO CONTACT SOMEONE ABOUT MY PURCHASE, WHO CAN I REACH?

CALL US

EMAIL US

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